Official Documents

Privacy Policy mykd99
– Your Data Protection

Your privacy is our priority. This document explains in detail how mykd99 collects, uses, stores and protects the personal information of every member using our platform in Malaysia.

Last updated: 1 January 2026
Our Privacy Commitment
  • 256-bit SSL encryption for all data
  • Data is not sold to third parties
  • Compliant with Malaysia PDPA 2010
  • Data access restricted to authorised personnel
  • Right to request data deletion

Core Data Protection mykd99

Six core pillars of protection that form the foundation of mykd99's privacy commitment to every member in Malaysia.

Top-Grade Encryption

All data transmitted between your device and mykd99 servers is protected by 256-bit SSL encryption – the same security technology used by leading banking institutions in Malaysia.

Secure Data Storage

Member personal information is stored on servers protected by multi-layered access control systems. Only authorised personnel may access this data for legitimate operational purposes.

Malaysia PDPA Compliance

Mykd99 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that every data collection and processing activity adheres to the provisions of applicable law.

Member Data Controls

You have full control over your own data. Request a copy, update inaccurate information, or delete your account at any time through the mykd99 customer support team.

No Data Sales

Mykd99 has never and will never sell, rent, or share members' personal data with any third-party marketing or advertising parties without your explicit consent.

Rapid Incident Response

In the event of any security incident involving member data, mykd99 has clear response procedures in place and will notify affected members within 72 hours.

Important: By registering or continuing to use the mykd99 platform, you agree to the collection and use of personal information as described in this Privacy Policy. Please read this document carefully in its entirety before using our services.

1Introduction & Scope

Mykd99 ("us", "Platform") takes the responsibility of privacy protection seriously. This Privacy Policy describes our practices for collecting, using, disclosing, and protecting the personal information you provide to us when using the mykd99.app website and all related services.

This policy applies to all users of the mykd99 platform, including website visitors, prospective members in the registration process, active registered members, and former members whose accounts have been closed but whose data is retained in accordance with legal obligations.

Mykd99 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all regulations issued thereunder. We are committed to ensuring that the collection and processing of your personal data is carried out transparently, responsibly, and in compliance with applicable laws in Malaysia.

This document forms part of the mykd99 Terms and Conditions. Any disputes relating to data privacy will be governed in accordance with the laws of Malaysia. For more information on your rights, please refer to Section 8 of this document.

2Data We Collect

Mykd99 collects several categories of personal information for different purposes. Below is a summary of the types of data we collect and their sources:

Data Category Examples of Information Collection Method
Identification Data Full name, date of birth, MyKad number, gender Registration form & KYC process
Contact Data Email address, phone number, residential address Registration & profile updates
Financial Data Bank account number, bank name, transaction records Deposit & withdrawal process
Technical Data IP address, device type, web browser, operating system Automated system logs
Usage Data Game records, wagering history, session duration Activity on the platform
Communication Data Support chat records, emails, complaints Interactions with the support team

We only collect data that is genuinely necessary to provide our services and fulfil legal obligations. mykd99 does not collect sensitive data such as health information, religious beliefs, or political views unless required by law.

3How We Use Your Data

The personal data we collect is used for the following lawful purposes:

  • Account management: Creating, verifying and maintaining your member account, including mandatory KYC processes.
  • Transaction processing: Processing deposits, withdrawals and all financial transactions securely and accurately.
  • Platform security: Detecting and preventing fraud, money laundering, account misuse and other unlawful activities.
  • Customer support: Providing assistance and efficiently resolving issues reported by members.
  • Service communications: Sending important notifications related to your account, transactions, terms updates and security information.
  • Platform improvement: Analysing aggregated usage patterns to enhance the user experience and develop new features.
  • Legal compliance: Meeting reporting requirements to relevant Malaysian authorities in accordance with applicable laws.
  • Marketing (with consent): Sending promotional offers and bonus information to members who have consented to receive marketing communications.

You may withdraw consent to receive marketing communications at any time by contacting our support team or through the email preference settings in your account. Withdrawal of consent does not affect the validity of data processing carried out prior to the withdrawal.

4Data Sharing

Mykd99 does not sell, rent, or transfer members' personal data to third parties for marketing purposes. However, in certain limited situations, data may be shared with the following parties:

  • Payment service providers: Required transaction information is shared with banks and e-wallet providers such as Maybank, CIMB, Touch 'n Go and GrabPay to process your deposits and withdrawals.
  • Game providers: Minimum technical data required is shared with registered third-party game providers to enable you to access their games on the mykd99 platform.
  • Audit and compliance company: Appointed independent auditors may access certain data for compliance verification and legally permitted financial audit purposes.
  • Legal authorities: mykd99 will disclose required data to the police, courts, or Malaysian government agencies when mandated by a valid court order or applicable law.

All third parties receiving personal data of mykd99 members are bound by strict confidentiality agreements and are required to comply with data protection standards equivalent to our own policy. We do not permit them to use such data for any purpose other than those specified.

Should mykd99 undergo a merger, acquisition or sale of company assets, member personal data may be transferred to the new entity. Members will be notified in advance and will have the option to close their account before the transfer takes place.

5Cookies & Tracking Technologies

Mykd99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use our website to help us improve functionality and page speed.
  • Functional Cookies: Remembering your preferences such as language, display settings and login details for your convenience.
  • Analytics Cookies: Helps us understand aggregated, non-personal traffic and usage patterns for platform improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the mykd99 platform and your gaming experience.

6Data Security

Mykd99 continuously invests in industry-grade security infrastructure to protect members' personal data from unauthorised access, disclosure, alteration, or destruction.

The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers.
  • Data-at-rest encryption for sensitive information stored in our databases.
  • Role-based access control (RBAC) ensuring that only authorised personnel can access specific data.
  • Regular security audits by independent third parties to identify and address potential vulnerabilities.
  • 24/7 system monitoring to detect suspicious activity or security threats in real time.
  • Staff security training conducted regularly to ensure all staff understand their responsibilities in protecting member data.

While we take all reasonable precautions, no security system in the world can guarantee 100% complete protection. You also play an important role in your account's security by using a strong password and not sharing your login details with anyone.

7Data Retention Period

Mykd99 retains your personal data only for as long as necessary to fulfil the original purpose of collection and related legal obligations. The following are our data retention period guidelines:

  • Active account data: Retained for the duration your account is active and for a period of 7 years after account closure to meet financial audit requirements.
  • Transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
  • Support communication logs: Retained for 3 years from the date of last interaction.
  • Technical data and system logs: Retained for 12 months for technical troubleshooting and security purposes.
  • KYC documents: Retained for 7 years after the business relationship ends in accordance with the requirements of AMLATFPUAA 2001.

Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with procedures established by mykd99.

8Your Rights as a Member

As a mykd99 member and data subject under Malaysia's PDPA, you have several rights regarding your personal data. We fully respect these rights:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete data held in our records.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format upon request.

Right to Restriction of Processing

Request that we restrict the processing of your data under certain legally permitted circumstances.

To exercise any of the above rights, contact the mykd99 customer support team via live chat or email. We will process your request within 30 business days. Note: Certain rights may be limited in situations where we have a legal obligation to retain the data.

9Children's Data

The mykd99 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect, store, or process any personal data from children under the age of 18.

Every registration application includes age verification and a rigorous KYC process to ensure no minors register or access our platform. Should we discover that we have inadvertently collected personal data from an underage individual, we will take immediate action to delete that data and close the account in question.

If you are aware of or have reason to believe that a child has registered or is using the mykd99 platform, please notify our support team immediately so that appropriate action can be taken.

10Privacy Policy Changes

Mykd99 reserves the right to update or amend this Privacy Policy at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect.

Minor editorial or clarity-improvement changes may be made without prior notice; however, the latest update date will always be displayed at the top of this page for your reference.

Your continued use of the mykd99 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account and withdraw any valid balance before the changes' effective date.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our team:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the website.
  • Email: [email protected] – we aim for a response time within 24 hours.
  • Official Complaints: For complaints related to PDPA, you may also contact the Department of Personal Data Protection (JPDP) Malaysia directly.

We take every complaint seriously and will thoroughly investigate each case, providing a response within a reasonable timeframe. Our commitment is to ensure every mykd99 member feels safe and protected at all times.

Your Data Safe With Us

Join over 500,000 mykd99 members who trust our platform for a safe, fair, and enjoyable online gaming experience. Register now and start enjoying your exclusive welcome bonus.

256-bit SSL Encryption  ·  Compliant with Malaysia PDPA  ·  Data not sold  ·  24/7 Support

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